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Alta Via Dunning for NetSuite

Multi-level Dunning Process for German based companies

The need to remind customers of overdue invoices is one of the annoying side effects of a
successful business. If you succeed in doing so in a timely and effective manner, it will have a
significant impact on the liquidity of your business.

With the reminder system from Alta Via, you can automate this process and flexibly adapt it to your

  • You can set up an individual dunning process for each subsidiary
  • Any number of dunning levels are available.
  • Several dunning criteria are configurable (overdue days, open amounts ...).
  • Dunning letters can be sent automatically or manually.
  • The letters can be sent by e-mail, e-post or printed and manually sent by mail.
  • You can use your own templates for your dunning letters.
  • Use of the customer's language through stored texts in all languages.
  • Calculation of dunning fees and default interest including automatic booking.
  • You can exclude customers or invoices from the dunning process.
  • Invoices or dunning letters can be transferred directly to a collection agency.
  • Notification to account managers about a reminder.
  • Dunning Console

The central instrument is the dunning monitor displaying the invoices you want to remind. Using
flexible filters, you can restrict the selection andgenerate reminders. The result is documented in a
dunning run.


A separate dashboard for dunning contains various evaluations about reminders and payments of the
customer. Of course you can flexibly adapt this dashboard to your requirements.

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