Concord is an independent worldwide leader in the development, management, and acquisition of sound recordings, music publishing, and theatrical performance rights. Founded in the US, with offices in the US, London, Berlin, and staff in Toronto, Tokyo, and Melbourne.
Concord approached Alta Via after an unsuccessful attempt in bringing their German subsidiary live. The Concord team needed a partner in Germany that would be able to lead the implementation and support the local team.
The project was a joint effort of the Concord UK team, the German team, and Alta Via.
Alta Via managed the project, the integration, and the communication between all parties. During the project, Alta Via learned about Concord’s processes and their existing NetSuite implementation and rolled it out to Germany. The six-month project was structured with milestones – kick-off, pilot, acceptance test, deployment, and the go-live support – by a team of four Consultants.
“Our Team consisted of three consultants and one project manager. The German team supported the translation between the UK team, so when something was not clear in the meetings to the German team, we paused and allowed the German team to fully understand the topics. This guaranteed the quality of the collaboration between Concord UK, Germany, and Alta Via. The right project setup and structure enabled the project to go live on time and on budget.” (Dikla Zilberberg, Alta via Project Manager)
All the above tasks and responsibilities were challenging but the Concord UK and German team, together with our strong and well-qualified team, were able to meet the challenge and roll out the Concord NetSuite implementation to their German office.
Alta Via got us over the line!
“Since the go-live, Alta Via continues to support the Concord team with improvements and fine-tuning of NetSuite Processes. We look forward to continuing the good work with Concord. We thank you for your trust.” (Robert Kozaz, Concord)